Phone: 1 (561) 296-5678


Training Your Staff From a Lawyer's Perspective

One of the first steps in creating a profitable law firm is to provide your non-attorney support staff with adequate training. When your staff members are not adequately trained it affects your business’s bottom line. A well-functioning law firm must maintain a knowledgeable, well-trained staff in order to remain consistently productive.

Once you become a PMP client, our team will assess your law firm’s business practices and will recommend strategies to improve your firm.  If your staff needs training in the areas of case management or intake, we can provide them with on-site training at Morgan & Morgan.

Non-attorney staff member will receive training on the following topics:

  • Client Service
  • Intake Techniques
  • Reporting
  • Case Management
  • Maintaining Client Satisfaction

At Morgan & Morgan, your staff members will benefit from learning how a high case volume law firm operates.

Staff Training

After the training has been completed, your non-attorney support staff will be ready to implement The John Morgan Model at your firm. Utilizing The John Morgan Model will streamline your firm and maximize profitability. In doing so, the attorneys are able to focus on current case loads with the confidence that client acquisition is being handled with proper intake practices.

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Phone: 1 (561) 296-5678